All tagged SavetheHighstreet

Saving the HighStreet by Creating Brand Ambassadors

In 2019, a year into our engagement with the Dorking Town Partnership, Dorking was recognised by the Telegraph as one of Britain’s top five highstreets.

Engaged to develop and implement a social media strategy and website to support its digital transformation goals, we also suggested our client engage in a brand ambassador programme via social media training with local businesses and community partners; visual storytelling via three promotional films; and a content generation programme that empowered customers to take ownership of the HelloDorking brand we created.

Our success is reflected in increased footfall at events, positive social media sentiment and engagement, and increased exposure in national and regional media.  

Prime Day is a fight for humanity

On Prime Day, I stopped to think about the real fight for the highstreet and came to this conclusion: it is really a fight for humanity and local identity. When you consistently buy online you dissassociate from the highstreet retailers. Buyers have become more savyy about supply chain and ethical practices in the past decade or so. They want to know where their products come from.

The highstreet has become a battlefield and customers are losing. Shopping online has become just as exciting an experience as shopping on the highstreet - if not moreso. Now more than ever it is important to look at the impact of consistently shopping online has on the highstreet.